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How can I make sure the clothes will fit me?

To ensure you select the correct size, we recommend that you consult our detailed size guide, which is available on each product page.

This guide provides specific measurements for each size, from chest circumference to garment length. Also, keep in mind that measurements may vary slightly between different products, so reviewing the specific size guide for each item you are interested in will ensure a perfect fit.

Where do the products come from?

As soon as you place an order, we begin to prepare it especially for you from one of our international distribution centers strategically located in Australia, Brazil, Canada, Czech Republic, Germany, France, Italy, Poland, Netherlands, Sweden, United Kingdom and United States . We take care of the logistics and choosing the country of production, so you can relax, you don't have to worry about it at all! Best of all, this highly personalized service does not add any additional cost to you.

This means that delivery may take a little longer, but we assure you that it will be worth the wait. We choose to produce on demand instead of generating large quantities, thus helping to reduce waste and overproduction.

We sincerely appreciate your conscious choice when purchasing from us. Your support has special meaning for our team. Thank you!

Do you offer international shipping?

Yes, at the moment we are only shipping to all countries on the American continent, especially El Salvador and the United States. We are working hard to provide coverage to the rest of the world soon.

How long will it take to get my order?

That will depend on many factors. Delivery time is an estimate that includes the process of receiving your order, production and delivery to your location. Depending on the area, we can estimate the following shipping times:

Destination to the United States

  • Service: UPS Standard shipping
  • Shipping cost: $4.99
  • Estimated delivery time: 4 to 8 business days

Destination to the Rest of America

  • Service: UPS Standard shipping
  • Shipping cost: $6.99
  • Estimated delivery time: 5 to 9 business days

From time to time there will be promotions that allow you to enjoy free shipping!

What are your payment options?

Internationally, we currently only accept debit or credit card payments through PayPal . You do not need to have a PayPal account to make payment; however, you can also use your existing PayPal balance if you have it available.

We are exploring options to incorporate other payment methods, such as cryptocurrencies and other payment gateways, we are actively working on it.

For customers in El Salvador , we offer additional options, such as cryptocurrency payments or bank transfers . If you prefer to use these methods, please contact us through Instagram or email sales@thecrimsonlegacy.com . We are here to help you!

Is it safe to provide my debit or credit card information in your store?

Absolutely! At The Crimson Legacy, we take the security of our clients' information very seriously. We use advanced encryption technologies and adhere to the highest security standards to ensure your credit or debit card information is protected at all times.

In addition, to process payments, we work with third-party providers with a high international reputation, such as PayPal. These are trusted intermediaries that provide the technology necessary to carry out transactions securely. You can rest assured knowing that your transaction is secure and that we do not store your card information after you complete your purchase.

We understand that security is a priority, and we are committed to providing you with a safe and hassle-free online shopping experience .

How can I track my order?

After you place your order, we will keep you updated every step of the process. You will immediately receive a series of emails to your provided email address.

One of these emails will contain a tracking link that will allow you to monitor the delivery status of your order in real time. This way, you can keep track of the location and progress of your items.

STILL WITH QUESTIONS?

We are here to help you

For any questions, support, assistance or if you wish to inform us of any dissatisfaction with our products, do not hesitate to contact us through our support email: support@thecrimsonlegacy.com .

If you are interested in commercial collaborations or have business-related matters, please write to us at business@thecrimsonlegacy.com .

For general purposes, you can also contact us via direct messages on our official Instagram.